The transition back to normal has begun, although the pace and stage of reopening in states varies widely. Despite this, we believe the new “normal” will be shorter than forecast based on several new realities. Our health care system with its strong leadership and brave, skilled care teams have led the way in planning and […]
Senior leaders and care teams quickly developed a detailed response plan in preparation for a potential surge of coronavirus contagion and mortality. Hospital providers tailored their plans to meet the needs of the communities they serve, starting with preparing for daily high-volume consumer testing and an influx of patients to the ED who had coronavirus […]
The gurus say the Age of Pricing Transparency is here. CMS has mandated all hospitals post what they will accept as payment for select services. This is designed to incite consumers to comparison-shop before choosing a hospital provider and to trigger greater competition among hospitals, resulting in lower prices for health care services overall. It […]
Health care professionals have answered the call with a selflessness and dedication that makes all of us proud to be in health care and to be Americans. Facing the unknown with confidence takes real courage. Near-term is here. The Covid-19 contagion curve is flattening out and beginning to decrease. States are reopening. You are scheduling […]
Congress targeted $100 billion for health care via the Cares Act and will send providers a second installment shortly to compensate for the economic impact of the coronavirus. Your hospital canceled elective surgeries and doctors rescheduled patient appointments as part of the ramp-up to deal with a contagion outbreak in the communities you serve. Hospitals […]
This was not a drill and it was not easy, but health care professionals responded as they always do to provide compassionate and innovative care to save lives. Lessons learned are invaluable. Here are just a few examples of what providers have done so far: Created better ways to prepare for an epidemic or pandemic […]
Will 2020 be a year of innovation, new cures, and enhanced health care delivery that improves patient outcomes while bending the cost curve? The feds have mandated all hospital providers post what they will accept as payment-in-full for a select set of services. This appears to pierce the privacy clause of contract law, yet the […]
Change is a constant. Gurus tell us to embrace change and make it a market differentiator. We know we learn more from our mistakes than our victories. Experience teaches us how to make good decisions and good decision-making almost always produces good results. Innovation is the new challenge. Whether you are a senior executive of […]
Greater pricing transparency can impact patient engagement and patient satisfaction. Patients want easy-to-understand bills just as they want a physician provider who communicates with them openly about their health concerns. Consumers today are more likely to comparison-shop for a hospital provider if they have an insurance plan with a high deductible. We know satisfied patients […]
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