- Treatment specific
- Empowers patient buy-in and trust
- Fundamental to Patient Experience
- Supports the new wellness Paradigm
Our Process
We are all uniquely different, different personalities molded by our families, education, coaches, mentors, interests, relationships, and the total of all our experiences The goal of most patients is greater wellness, more meaningful living with loved ones and friends, and robust aging.
An effective digital Patient Engagement interview supplants the traditional practices of patient onboarding while empowering patients and strengthening the role of the doctor. A digital Patient Engagement interview produces a useful patient narrative which enables the physician-provider to tailor his presentation of a treatment plan to ensure patient understanding and buy-in.
Each physician has his own way of meeting new patients and making them feel at-ease. Each initial patient consult is treatment specific. A physician asks several questions about the patient’s health issue, exams the patient, and confirms the next step. Physicians in transactional health care make good eye contact with patients, answer patient questions using plain language, and use active listening with their patients which strengthens trust and the doctor-patient dynamic.
Many consumers use holistic health practices for greater physical, mental, and spiritual wellness. The Patient Engagement digital interview should include several questions on alternative health and different holistic practices that can reduce stress, build resilience, reduce anxiety, and enhance physical, mental, and spiritual wellness. These include chiropractic, acupuncture, yoga, meditation, mindfulness, prayer, deep breathing, intermittent fasting, biohacking, cold water plunges, diet and nutrition, taking vitamins, minerals, amino acids, and targeted supplements.
A full patient disclosure is helpful because those patients who are actively invested in their own health have better patient outcomes across-the-board. They are goal-oriented, know how to compete, and are used to facing challenges and overcoming them. They also are more likely to “power partner” with a physician provider to improve their health and overall wellness. Those who are not invested in their own health may be willing to try one of the holistic modalities to relieve their anxiety and stress.
A powerful doctor-patient dynamic is built on patient trust, respect for the patient, and a common goal, greater patient wellness. It’s integral to a favorable patient outcome and good Patient Experience.
Deliverables
- A new Doctor-Patient dynamic model
- Empowers both doctor and patient
- Essential to Patient Experience
- Incorporates the new wellness paradigm