Behavioral Health America is struggling with an opioid crisis that has infected all parts of the country. A surge in mental illness has occurred at the same time, taxing acute care hospitals as never before. One teaching facility conducted a brief study two years ago to determine how many of their inpatients who had an […]
Community Loyalty Rural health is uniquely positioned to model a new cutting-edge health program for wellness, diet and nutrition, exercise, and preventative care because of the reverse migration of many city dwellers to Rural America. Rural America offers its citizens a way of life with social connections that many who have lived in a […]
Branding How you choose to advertise and market your hospital to the communities you serve will help determine operational and fiscal success whether you are a rural provider, sole community hospital, stand-alone Medical Center, or large system with several locations. Branding is reputation validated by patient and community loyalty as well as consumer perception […]
Upstream Medicine Michael Dowling, long-time CEO of 23-hospital system Northwell Health, talks about the need for providers to move to upstream medicine instead of treating disease downstream. This speaks to the preventative rather than managing those who have a disease. It will not be a quick or easy process to change focus given the […]
Revenue Drivers Each service line is a revenue driver as is each major component, yet we know Patient Engagement success determines Patient Experience which is the new currency of growth. Other key metrics to assess Revenue Driversinclude: physician alignment brand strength patient outcomes patient safety social media strength Each of these plays a […]
Retail The historical retail strategy focused on taking advantage of brand strength to growvolumes in hospital diagnostics and laboratory services. The emergence of new competitors offering these services at a discounted price point requires a rethinking of your retail strategy, especially since some payers attempt to steer their insured to a stand-alone diagnostic or […]
Patient Engagement Patient Engagement strategies are key to Patient Experience, the new currency of patient and community loyalty. An effective Patient Engagement program begins with a consumer’s first interaction with your hospital. Most consumers do their own research on hospital and physician providers, thus it’s an imperative to have a well-designed website with […]
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