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Month: May 2020

Change and innovation

May 29, 2020
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Change is constant and innovation is a creative response to change. COVID-19 has changed health care delivery itself. Making any new technology work takes more than mastery of that technology in its developmental environment. Telehealth was available for almost 20 years, yet most hospitals did not use it because physicians and patients preferred personal interaction. […]

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A new normal (opinion)?

May 22, 2020
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The transition back to normal has begun, although the pace and stage of reopening in states varies widely. Despite this, we believe the new “normal” will be shorter than forecast based on several new realities. Our health care system with its strong leadership and brave, skilled care teams have led the way in planning and […]

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The industry response to COVID-19

May 12, 2020
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Senior leaders and care teams quickly developed a detailed response plan in preparation for a potential surge of coronavirus contagion and mortality. Hospital providers tailored their plans to meet the needs of the communities they serve, starting with preparing for daily high-volume consumer testing and an influx of patients to the ED who had coronavirus […]

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Pricing transparency is multi-layered

May 5, 2020
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The gurus say the Age of Pricing Transparency is here. CMS has mandated all hospitals post what they will accept as payment for select services. This is designed to incite consumers to comparison-shop before choosing a hospital provider and to trigger greater competition among hospitals, resulting in lower prices for health care services overall. It […]

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What hangs together in a reboot?

May 1, 2020
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Health care professionals have answered the call with a selflessness and dedication that makes all of us proud to be in health care and to be Americans. Facing the unknown with confidence takes real courage. Near-term is here. The Covid-19 contagion curve is flattening out and beginning to decrease. States are reopening. You are scheduling […]

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